Choose the task you need to complete. Each guide shows the applicable plans; permissions, quotas, and credit costs can still affect an individual action.
Use Search docs or ⌘ K (Ctrl K on Windows) to search by a function, file format, or question.
Start here and essential workflows
- Getting started
Set up your first project, choose a content type, invite reviewers, and deliver accepted work.
- Your first client review
Upload a video draft, make the review visible in a Client Portal, and give your client the right access.
- Production workflow
Understand projects, tasks, upload/review pairs, approvals, dependencies, and release selection.
- Review and approval
Collect feedback across content types, make the correct review decision, and prepare final approval.
- File Library
Organize reusable assets, attach them to work, and find files already uploaded to projects.
- Client Portals
Create a client space, attach projects, issue controlled links, and manage branding, activity, and domains.
- Team and access
Add contacts and roles, invite project members, assign work, and control downloads.
- Intelligent briefs
Collect client answers, clarify missing information, review a proposed pipeline, and create the production project.
- Notifications and Telegram
Choose event channels, configure quiet hours, connect Telegram, and troubleshoot missing alerts.
- Calendar and mobile use
Review deadlines, adjust calendar views, send reminders, and use Stago on a phone or installed app.
Projects & workflows
- Create and organize projects
Create a production project, choose ownership, organize folders, and manage its lifecycle.
- Stages, deadlines, and assignments
Create task or content stages, assign executors and approvers, set deadlines, and manage stage state.
- Flow and dependencies
Build a visual pipeline, connect prerequisites, manage parallel work, and inspect blocked stages.
- Reuse workflow and stage templates
Create reusable stage structures, edit a template, and start projects from a saved pipeline.
- Dashboard, search, and activity
Find assigned work, use project search, and understand the activity history.
- Project analytics and reports
Read project performance, compare report scopes, and distinguish reporting from billing.
Files & review
- Choose a file or content type
Choose the right stage for video, audio, images, PDF, Word, a shared document, or external links.
- Upload and review video
Upload footage, review a specific draft, add timestamp feedback, compare versions, and download the original.
- Audio: solo tracks and track lists
Upload a single audio draft or a playlist, review waveforms, comment on a track, and handle revisions.
- Images and galleries
Upload images, inspect a gallery, draw feedback, select favorites, and review the correct version.
- PDF and Word documents
Upload PDF, DOC, or DOCX files, understand preview limits, and review document revisions.
- Write and review a shared document
Write scripts and briefs in Stago, save changes, comment on selected text, inspect history, and approve a saved document.
- Collect and discuss external links
Add reference URLs, keep discussions attached to a selected link, and understand external-service access.
- Comments, mentions, and annotations
Leave actionable feedback, reply in a thread, resolve comments, and choose the right feedback context.
- Versions, approval, and final delivery
Keep revision history clear and select approved assets for the release bundle.
- Fix upload and preview problems
Resolve rejected files, interrupted transfers, processing delays, missing previews, and download restrictions.
Clients & sharing
- A client’s guide to review
Open a client link, review files, comment, approve work, upload revisions, and understand missing controls.
- Client visibility and sharing permissions
Set up portal access, distinguish upload from review visibility, and manage existing share links.
- Brief templates and client questions
Build a reusable intake form, choose a language, request missing answers, and prepare the project pipeline.
Team & workspace
- Understand roles and permissions
Separate project access, task responsibility, approval rights, client permissions, and paid features.
- Organization workspaces
Use shared ownership, members, seats, storage, credits, and organization settings.
AI tools
- AI Chat and workflow assistance
Ask product questions, review pipeline proposals, and use project suggestions without losing control of changes.
- Transcription and content analysis
Generate a transcript, export subtitles, inspect AI findings, and understand costs and coverage.
- Create and edit storyboards
Turn a script into panels, edit visual directions, arrange timing, and export a shot list.
- Thumbnail and cover editor
Build a thumbnail with editable elements, generate its background, review it, and use the finished image.
- Meeting transcripts and action plans
Upload or record a meeting, review the transcript, check action items, and create a proposed project.
Integrations
- Connect Dropbox and copy uploads
Connect an eligible Dropbox account, configure copying, and verify the destination file.
- Publish approved video to YouTube
Connect the correct channel, choose the approved main video, set privacy and scheduling, and verify publication.
- DaVinci Resolve plugin
Install the Stago plugin, connect your account, select a review, and sync feedback with the timeline.
Account & preferences
- Profile, sign-in, and privacy
Update personal settings, verify sensitive account changes, manage passkeys, and choose privacy preferences.
- Subscription, billing, and refunds
Check your plan, review a plan change, find invoices, and manage cancellation or a refund request.
- AI credits and usage
Understand available credits, reservations, completed charges, trial allowances, and top-ups.
- Storage, old versions, and Trash
Inspect workspace usage, clean up eligible versions, restore trashed material, and understand permanent deletion.
Reference
- Navigation and settings
Find Stago destinations on desktop and mobile, including settings, project tools, and AI workspaces.
- File formats and upload limits
Check accepted formats, document preview support, content-specific caps, and workspace limits.
- Feature availability by plan
Check which Stago functions are included in Free, Base, Pro, and Business, including portal limits and optional capabilities.
- Statuses and processing states
Understand project, stage, draft, brief, and processing states without confusing completion with approval.
- Glossary
Understand Stago terms for ownership, stages, reviews, revisions, releases, and client access.
- Troubleshooting and common questions
Find the next check when a file, project, client action, notification, or account feature is unavailable.